What kind of problems do I solve ?
I solve a variety of IT challenges, from security risks to operational inefficiencies:
Reducing unnecessary costs: IT services can be costly if not properly managed. I analyze contracts with service providers to identify unnecessary expenses and negotiate better deals, ensuring an optimized IT budget while maintaining service quality.
Fixing complex IT issues: I handle technical challenges such as troubleshooting critical system failures, ensuring stable IT operations, and managing smooth migrations to modern cloud-based solutions.
My goal is to keep systems running efficiently with minimal downtime.
Improving project execution: Some projects stall or lose direction due to poor planning or communication gaps. I step in to streamline processes, ensure clear objectives, and align teams so that projects stay on track and meet deadline.
Preventing security breaches: Since 95% of cybersecurity incidents result from human error (World Economic Forum), I focus on prevention. I conduct internal audits to identify vulnerabilities and provide regular training to employees, ensuring they adopt best security practices to protect company data.
Leading and managing teams: A strong team is key to success. I create a motivating and structured work environment, ensuring that employees are supported, engaged, and aligned with the company’s vision.
As an IT Manager in a 5-star hotel, I have successfully led high-impact, business-critical projects. These include the migration of our central property management system from an on-premise infrastructure to a secure, cloud-based solution, as well as the preparation and coordination of a major upgrade to the hotel’s global telephone system. This latter project required over a year of planning, involving multiple stakeholders such as technology vendors, hotel ownership, and executive leadership.
I also oversaw the transition of our credit card payment system to the cloud, a project that demanded deep knowledge of secure payment technologies and compliance standards.
I specialize in resolving complex problems rapidly and effectively to maintain the highest standards of luxury service for guests, VIPs, business groups, and internal teams. This includes managing critical incidents such as cyberattacks affecting hotel operations or major power outages requiring immediate, decisive action.
Driven by an entrepreneurial mindset, I actively engage with experts to deepen my knowledge of cybersecurity and economics as part of my studies in Cybersecurity and IT Management.
Additionally, my experience as a firefighter has taught me to remain calm and decisive under pressure. Whether navigating through a burning apartment just meters from the flames or making critical decisions under pressure.
What makes me different ?
What are my areas of expertise ?
My main area is IT cost management. I have significant experience in planning hardware end-of-life renewals, reducing costs by eliminating unnecessary contracts, and implementing strategies to modernize infrastructure while optimizing expenses and ensuring business continuity.
I conduct internal security audits to identify vulnerabilities and collaborate with technical teams or external partners to implement the necessary fixes. This approach highlights my ability to lead effectively and deliver tailored solutions. For example, I regularly organize in-house training sessions on IT security for broad audiences.
As an IT manager, I prevent cyber incidents, enhance the effectiveness of IT departments, and promote operational efficiency.
As a firefighter, I have also developed strong crisis management skills with fast response times—an essential quality for solving major problems in critical environments.
What do I stand for ?
I stand for excellence, innovation, and teamwork. I believe in always doing my best and delivering high-quality results to stand out in any industry. This means constantly improving and keeping up with new technologies.
In a team, I value clear communication and honest feedback, especially when working on projects. This helps everyone stay on the same page and work towards shared success.
What drives me the most is knowing that my work makes a real impact and plays an important role in the company’s success.
What are my transferable skills?
Over the years, I have developed a strong set of transferable skills that apply across different industries and roles:
Problem-solving & crisis management: Whether handling cyber incidents, troubleshooting IT failures, or responding to emergencies as a firefighter, I excel in high-pressure situations that require quick thinking and effective decision-making.
Leadership & team management: As an IT Manager, I have led teams, coordinated with external partners, and ensured smooth collaboration to achieve critical goals. I create a productive and motivating work environment where teams align with the company’s vision.
Communication & training: I know how to simplify complex topics and make them understandable for different audiences. I regularly organize IT security training sessions for employees and foster open communication within teams.
Strategic thinking & project management: From modernizing IT infrastructure to managing cost reductions, I have experience in planning, executing, and delivering projects efficiently while keeping a long-term vision in mind.
Adaptability & continuous learning: Coming to a new country, learning new languages, and working across different fields have made me highly adaptable. I stay up to date with the latest trends in cybersecurity, IT management, and business strategies.
Attention to detail & optimization: I focus on efficiency and continuous improvement, whether it's enhancing security, cutting unnecessary IT costs, or optimizing company operations.
Who are my role models ?
I greatly admire Steve Jobs for his attention to detail and commitment to excellence. Under his leadership, Apple has focused not just on innovation but on perfect design and user experience. And that's what I do my best to apply to my family business, perfection.
