Discover My Journey and What I Bring to the Table

Professional Career

As the IT Manager at Fairmont Le Montreux Palace since the age of 24, I manage and optimize IT projects and budgets, ensuring cost efficiency while aligning with business objectives.

I oversee the hotel’s entire IT infrastructure, maintaining networks, servers, and system security to ensure 24/7 operational continuity. I also provide hands-on technical support to staff, VIP guests, and large-scale events, guaranteeing seamless IT operations.

Additionally, I implement cybersecurity awareness training for employees, reducing security incidents and improving compliance. Leading a team, I supervise and mentor an IT apprentice and an IT technician, fostering a culture of skill development and continuous improvement within the department.

Education

As the IT Manager at Fairmont Le Montreux Palace since the age of 24, I manage and optimize IT projects and budgets, ensuring cost efficiency while aligning with business objectives.

I oversee the hotel’s entire IT infrastructure, maintaining networks, servers, and system security to ensure 24/7 operational continuity. I also provide hands-on technical support to staff, VIP guests, and large-scale events, guaranteeing seamless IT operations.

Additionally, I implement cybersecurity awareness training for employees, reducing security incidents and improving compliance. Leading a team, I supervise and mentor an IT apprentice and an IT technician, fostering a culture of skill development and continuous improvement within the department.

Skill

I have extensive expertise in Cloud & Virtualization, working with Microsoft Office 365, SharePoint, Hyper-V, and Barracuda Cloud Backup.

My IT Management experience includes IT Budgeting, Project Management, Infrastructure Oversight, and coordination with outsourcing and third-party vendors.

In Networking, I specialize in Cisco & Ubiquiti Networks and Firewall Management.

I also have strong expertise in Hospitality IT Systems, including Silverware POS, Oracle PMS, Middleware IPTV, and HSIA.

Regarding Security, I am proficient in Milestone CCTV, APC Monitoring, Open-Source Intelligence Tools, and BLS AED protocols for emergency response.